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Privacy & Cookie Statement

This "Privacy Policy" regulates the processing of your personal data by the person responsible for the processing: Anje Claeys, with registered office at Klein-Heidestraat 28D, 3370 Neervelp and registered with the KBO under number BE 0828.236.874 (hereinafter: "Anje Claeys" ). Please read this Privacy Policy carefully, as it contains essential information about how your personal data is processed and which cookies are used. By providing your personal data on the website and by providing the e-mail addresses mentioned on this website with Personal Data, you declare that you have taken note of this Privacy Policy and that you also expressly agree with it, as well as with the processing itself.


Article 1 – General

   Anje Claeys complies with the “Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data”, as amended by the Law of 11 December 1998 as well as the anti-spam provisions of Book XII of the Economic Law Code regarding the “law of the electronic economy”.
   Anje Claeys also complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data through the current Privacy Policy.
   The person responsible for the processing of your personal data is Anje Claeys. A declaration has been made to the Commission for the Protection of Privacy regarding the processing of your personal data

Article 2 – Personal data

2.1. Personal data that you provide to us:

   Category 1: without registration: your IP address;

   Category 2: filling in forms or placing an order without registration: all fields in the form, as well as your IP address;

   Category 3: upon registration: all fields in the form, as well as your IP address and password;

   Category 4: via cookies.

2.2. Anje Claeys can collect data from you (Personal Data) in various ways:

a. by using cookies (see below);

b. during your registration and use of the Website;

2.3. The Website also uses cookies that collect a number of personal data. For the provisions regarding the use of cookies, see Article 9.

Article 3 – Purposes of processing

3.1. General Purposes:

Anje Claeys will only use the Personal Data collected from you for the following purposes:

   Category 1: maintaining and improving this Website and including Personal Data in anonymous statistics, from which the identity of specific persons or companies cannot be determined, with as a legal basis, the legitimate interests of Anje Claeys to continuously improve its Website and services;

   Category 2: the management of your account on this Website with a view to using our Anje Claeys and website, with the legal basis of the execution of an agreement that was requested by you, and, if indicated by you, also to send direct marketing, with your explicit, prior consent as the legal basis;

   Category 3: sending you direct marketing, newsletters, promotions and promotions, with your explicit prior consent as the legal basis;

   Category 4: improving the user experience and statistical purposes (see below) with your explicit, prior consent as a legal basis;

You are not obliged to disclose Your Personal Data, but understand that the provision of certain services becomes impossible when You refuse the processing.

3.2. direct marketing:

The personal data will also be used for direct marketing, provided that you have given additional explicit permission for this (“opt-in”).

If you are already included in our mailing list for receiving marketing material in paper and/or electronic form, Anje Claeys may use your data to send marketing and other material related to Anje Claeys, its products and/or services. Anje Claeys may use the information you provide to update documents kept by Anje Claeys.

This permission can be withdrawn at any time, without justification and free of charge, for example by clicking on the unsubscribe link provided for this purpose at the bottom of each promotional e-mail message.

3.3. Transfer to third parties:

In the event of a complete or partial reorganization or transfer of activities of Anje Claeys, whereby it reorganizes, transfers or ceases its business activities or if Anje Claeys goes bankrupt, this may mean that your data is passed on to new entities or third parties through which the business activities of Anje Claeys are wholly or partly are carried out are transferred.

Anje Claeys will make reasonable efforts to inform you in advance of the fact that Anje Claeys will disclose your data to said third party, but you also acknowledge that this is not technically or commercially feasible under all circumstances.

Anje Claeys will not sell, rent, distribute or otherwise make your Personal Data commercially available to third parties, except as described above or unless with your prior consent.

3.4. Legal requirements:

In rare cases, Anje Claeys may have to disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. Anje Claeys will make reasonable efforts to inform you about this in advance, unless this is subject to legal restrictions.

Article 4 – Duration of processing

The personal data is stored and processed by us for a period that is necessary depending on the purposes of the processing and depending on the contractual relationship between Anje Claeys and you.

Article 5 – Your rights

5.1. Right of access and inspection:

You have the right to obtain information about Your personal data free of charge at any time, as well as the use We make of Your personal data.

5.2. Right of improvement, deletion and restriction:

You are free to decide whether or not to communicate your personal data to Anje Claeys. In addition, you always have the right to request that we correct, supplement or delete your personal data. You acknowledge that in case of refusal of communication or request to delete personal data, certain services and products are not available.

You may also request that the processing of your Personal Data be restricted.

5.3. Right of opposition:

You also have a right to object to the processing of your personal data for serious and legitimate reasons.

In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case you do not have to give any reasons.

5.4. Right of free data transfer:

You have the right to obtain Your Personal Data processed by Us in a structured, commonly used and machine-readable format and/or to transfer it to other controllers.

5.5. Right to withdraw consent:

Insofar as the processing is based on your prior consent, you have the right to withdraw that consent.

5.6. Exercise of your rights:

You can exercise your rights by contacting us, either by e-mail to info@Anje, by post to Anje Claeys Klein-Heidestraat 28D, 3370 Neervelp

5.7. Automatic decisions and profiling:

The processing of Your Personal Data does not include profiling and You will not be subject to automated decisions by us.

5.8. Right to file a complaint:

You have the right to submit a complaint to the Belgian Privacy Commission: Commission for the Protection of Privacy, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email:

This is without prejudice to a remedy before a civil court.

If you would suffer damage as a result of the processing of your personal data, you can make a claim for compensation.

Article 6 – Security and Confidentiality

6.1. We have developed security measures adapted at technical and organizational level to avoid the destruction, loss, falsification, alteration, unauthorized access or inadvertent notification to third parties of personal data collected, as well as any other unauthorized processing of this information.

6.2. Under no circumstances can Anje Claeys be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the personal data by a third party.

6.3. You must comply with the security regulations at all times, including by preventing any unauthorized access to your login and code. You are therefore solely responsible for the use made from the Website of Your computer, IP address and Your identification data, as well as for their confidentiality.
Article 7 – Access by third parties

   In order to process Your personal data, We grant access to Your personal data to our employees.
   We guarantee a similar level of protection by making contractual obligations enforceable against these employees and appointees, which are similar to this Privacy Policy.

Article 8 – Cookies

8.1. What are Cookies?

A "cookie" is a small file sent by Anje Claeys' server and placed on the hard drive of your computer. The information stored on these cookies can only be read by Us and only for the duration of the visit to the Website.

8.2. Why do we use cookies?

Our Website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our Website. This helps us to provide you with a better user experience when you visit our Website and also allows us to optimize our Website.

As a result of recent legislative changes, all Websites targeting certain parts of the European Union are required to obtain your consent to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and complete information about the cookies we use and their purpose.

8.3. Types of cookies:

Although there are different types of cookies, distinguished in terms of functionality, origin or retention period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other.

The Website only uses the following cookies:

Functional cookies
Naam     Herkomst    _cc781905-5cde-3194- bb3b-136bad5cf58d_Function     Retention time
webhero_session     Huidige domein    _cc781905-5cde-3194 -bb3b-136bad5cf58d_Linking the active server session to the visitor (used for language settings, login)    _cc781905-5cde-3194-bb3b-136de-session nat5cf58bad5
XSRF-TOKEN     Huidige domein    _cc781905-5cde -3194-bb3b-136bad5cf58d_A token to protect forms against spam    _cc781905-5cde-3194-bb3b-1386_bad5cf58d_de session

For cookies placed by third parties (including Google Analytics), we would like to refer you to the statements made by these parties on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties: Google Analytics cookies

8.4.Your Consent:

You can always refuse or block cookies by changing the configuration parameters of your navigation system. Disabling cookies may mean that You cannot use certain functionalities of the Website.

If you have any further questions or comments regarding the processing of your personal data, please do not hesitate to contact us.

You can also find more information about cookies at:

More information about online behavioral advertising and online privacy can be found here:


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